As day 4 came the humidity level began dropping throughout the day from 59%. The water level had evaporated within the water channels, so the incubator is following the instruction guidelines as it stated you would be refilling the water channels every 4-5 days. I added 4 cups of water to the water channels.
I mentioned earlier the platform tray is tight fitting and you would need something to help lift the tray out from the bottom unit. I made use of a large paper clip and it worked like a charm lifting the tray out.